Cancellation & Refund Policy

Lacosmo.in believes in helping its customers as much as possible and therefore provides a liberal cancellation policy.

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How do I cancel an order on Lacosmo.in?

In case of any unfortunate reasons that you wish to cancel an order, please do so within 24 hours from the time of placing the order.

If you cancel your order within 24 hours, we will initiate a refund for the entire amount.

Cancellation of your order is not possible after 24 hours from the time of placing the order.

 

Refund Policy:
Refunds will be made via NEFT Bank transfer. We will get in touch with you to get the account details. The overall process could take around 8 to 10 working days from the date of the cancellation of an order.

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Return Policy:
In case, if you have received the product in a defective/damaged state; it will be eligible for a replacement for which you may need to mail at contact@lacosmo.in with the product image as soon as you receive the product. We will then take the necessary actions to complete your fulfillment.

If you think, you have received the product in a bad condition or if the packaging is tampered or damaged before delivery, please refuse to accept the package and return it to the delivery person and kindly inform us at contact@lacosmo.in with the suitable reason. We will then take the necessary actions to complete your fulfillment.

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For any other queries, please call or Whatsapp us at +91 9629888632/9629908315 or email us to contact@lacosmo.in.